Talk to the business desk
Whether you are starting a conversation or managing an existing agreement, one team handles it. Our business desk answers questions on coverage, volume terms, and onboarding on weekdays during Eastern business hours.
Send a business enquiry
Tell us about your estate and what you need. The more context you give, the more specific our reply can be. If you already know the shape of the work, include the number of machines, the sites involved, and the turnaround that would help your teams most.
Request a business quote
This form is for business and organizational enquiries only. It does not send anything from this page; it opens our thank-you page so you can confirm the details you entered. A member of our business desk will follow up on weekdays.
Direct contact
Business desk
+1 (704) 555-0148 · +1 (888) 555-0172
Monday to Friday, 8:00 to 18:00 Eastern
Sales and new accounts
Scoping quotations, volume terms, and onboarding for new organizations.
Existing accounts
Raising work, coordinating visits, and questions about machines already with us.
Billing
Purchase orders, invoices, and remittance queries from your finance team.
What to expect when you get in touch
Business enquiries are read by people, not routed through an automated queue. A first reply usually arrives on the next business day and answers the question you actually asked, rather than pointing you at a generic page. If your enquiry needs a scoped quotation, we will ask a handful of specific questions about your estate, your sites, and the service level you need, and then put the answer in writing.
If you are already a customer, the fastest route is your named account manager, whose direct details are in your service agreement. For everything else, [email protected] reaches the team that coordinates visits and tracks machines already with us. Billing questions go to [email protected], where your finance team can reference a purchase order or an invoice number directly.
We do not use the contact form to build marketing lists, and we will not pass your details to anybody else. If your enquiry turns out to be outside what we do, we will tell you quickly and, where we can, point you somewhere more suitable. That is a shorter conversation than a slow silence, and we would rather have it.
If you are comparing providers, our partner guide lists the questions worth asking any company you are considering, including us. A couple of minutes with that checklist will make whatever conversation follows more productive.